Effective date: August 1, 2023

ChristineELeeMD.com (“us,” “we,” or “our”) operates this website (the “Service”).

This page informs you of our policies regarding collecting, using, and disclosing personal data when you use our Service and the choices you have associated with that data. We use your data to provide and improve the Service. By using the Service, you agree to this policy’s collection and use of information. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from ChristineELeeMD.com website (the “Service”).

Definitions

Personal Data
Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

Data Controller
Data Controller means a person who (either alone or jointly or in common with other persons) determines the purposes for which and how any personal data are, or are to be, processed. For this Privacy Policy, we are the Data Controller of your data.

Data Processor (or Service Providers)
Data Processor (or Service Provider) means any person (other than an employee of the Data Controller) who processes the data on behalf of the Data Controller. We may use the services of various Service Providers to process your data more effectively.

Data Subject
Data Subject is any living individual who is the subject of Personal Data.

User
The User is the individual using our Service. The User corresponds to the Data Subject, the subject of Personal Data.

Information Collection and Use

We collect various types of information for various purposes to provide and improve our Service.

Types of Data Collected

Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

• Email address
  · First name and last name
  · Phone number
  · Address, State, Province, ZIP/Postal code, City
  · We may use your Personal Data to contact you with newsletters, marketing or promotional materials, and other information that may interest you. You may opt out of receiving any or all of these communications from us by following the unsubscribe link or instructions provided in any email we send.

Usage Data
We may also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Use of Data

Crossroads Coaching & Consulting, LLC uses the collected data for various purposes:

• To provide and maintain our Service
  · To allow you to participate in interactive features of our Service when you choose to do so
  · To provide customer support
  · To gather analysis or valuable information so that we can improve our Service
  · To monitor the usage of our Service
  · To detect, prevent and address technical issues
  · To provide you with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information
  
  

Retention of Data

Crossroads Coaching & Consulting, LLC will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Crossroads Coaching & Consulting, LLC will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.

Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers outside your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there.

Your consent to this Privacy Policy, followed by submitting such information, represents your agreement to that transfer.

Crossroads Coaching & Consulting, LLC will take all steps reasonably necessary to ensure that your data is treated securely and by this Privacy Policy, and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Legal Requirements
Crossroads Coaching & Consulting, LLC may disclose your Personal Data in the good faith belief that such action is necessary to:

• To comply with a legal obligation
  · To protect and defend the rights or property of Crossroads Coaching & Consulting, LLC
  · To prevent or investigate possible wrongdoing in connection with the Service
  · To protect the personal safety of users of the Service or the public
  · To protect against legal liability

Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Your Rights

Crossroads Coaching & Consulting, LLC aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. You can update your Personal Data directly within your account settings section whenever possible. If you cannot change your Personal Data, please get in touch with us to make the required changes. If you wish to be informed what Personal Data we hold about you and if you want it removed from our systems, please get in touch with us.

In certain circumstances, you have the right:

• To access and receive a copy of the Personal Data we hold about you
  · To rectify any Personal Data held about you that is inaccurate
  · To request the deletion of Personal Data held about you

You have the right to data portability for the information you provide to Crossroads Coaching & Consulting, LLC. You can request a copy of your Personal Data in a commonly used electronic format to manage and move it.

Please note that we may ask you to verify your identity before responding to such requests.

Service Providers

We may employ third-party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services, or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Payments
We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g., payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors, whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processors we work with are:

• PayPal Their Privacy Policy can be viewed at https://www.paypal.com/webapps/mpp/ua/privacy-full
• Authorize.net Their Privacy Policy can be viewed at https://www.authorize.net/company/privacy

 

Links To Other Sites

Our Service may contain links to other sites that we do not operate. You will be directed to that third party’s site if you click on a third-party link. We strongly advise you to review every site’s privacy policy.

We have no control over and assume no responsibility for any third-party sites or services’ content, privacy policies, or practices.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and know that your Child has provided us with Personal Data, please get in touch with us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will update the “effective date” at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us
If you have any questions about this Privacy Policy, please get in touch with us: By email: christine@christineelee.com